Order process
- Choose a blank product from any of the categories or styles located
in our shop.
- Click on the enquiry button which will then open an e-mail for you.
Write a brief description of your requirements including product name,
quantity and required by date.
- Attach your graphics, photo, logo or text message and send it with
your email to create your custom product. Please specify size and
positioning of the print if applicable.
- Each order is reviewed by a member of our production team and, if
needed, any design improvements are recommended.
- We will send you a proof and a quote and will proceed with your
order as soon as you confirm it.
- After your payment has been processed, your item is then decorated
and shipped to your door.
Payment Method
Monster Prints accepts the following payment methods:
Credit card, Bank Transfer, Money Order, PayPal.
Cancellation of Order
Cancellation of an order after confirmation will result in all Monster Prints's costs up to that point being passed onto the customer. Products
decorated to a customer's specifications are only of use to you and cannot
be returned or reused by us.
Prices
Monster Prints offers a variety of products from different manufacturers
and we will always endeavour to provide accurate pricing, however we reserve
the right to change prices without notice.
Returns/Claims
Monster Prints requires that if you have a claim for a faulty product or
incorrect decoration, that you contact us in writing or email within 5
working days. At our discretion, if we determine the product is faulty, we
will replace the product.
Minimums
For orders decorated by dye-sublimation printing there are no minimum
orders.
If you require other decorating methods, minimum quantities may apply.
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